Help center

Help & getting started

A quick guide to finding your way around Millstream, and how to reach us if you get stuck.

The basics

Your personal space

The avatar at the top of the left rail is My Workspace: your private dashboard, profile, and settings, separate from any shared workspace.

Workspaces

Each tile in the rail is a workspace you belong to. Click one to switch in; a badge shows unread activity so you know where things are happening.

Tickets & the board

Capture tasks and requests as tickets, then drag them across the Kanban board through your sprints as the work moves toward done.

For clients & collaborators

Invited as an external member? Browse your projects and media, follow progress on the board, and raise a ticket whenever you need something from the team.

Discussions

Each workspace brings chat, media, documents and tickets together in one place, with realtime messages and notifications, so you catch things as they happen.

Manage your workspace

As an admin you can invite and manage members, set permissions, choose which apps are enabled, and brand the workspace. It all lives under Settings.

Tips & shortcuts

Jump anywhere fast

Press ⌘K (or Ctrl K) to open the command palette and search across the app.

Light, dark or system

Cycle the theme with the display button near the bottom of the rail.

Notifications

Unread badges on the rail tiles flag new activity in each workspace, and Discussions can send desktop notifications too.

Replay the tour

Want the in-app walkthrough again? Replay it anytime from your profile settings in the app.

Still need help?

Contact support

Can't find what you need? Send us a note and we'll get back to you.

Email support